Please find our general terms and conditions for our car rental service below.
If you have any questions, please do not hesitate to contact us.
Our friendly English speaking staff are happy to assist 24/7
Minimum renter age: 25 years or older.
Please prepare the following documents in original on the pick-up date.
Please note, We do not accept photograph of passport or drivers license, photocopies or expired documents.
- Passport or Thai ID Card
- Driver’s license
In the case, the renter is unable to provide the required documents when picking up the rental car, we reserve the right to cancel the booking and deny service.
UD Car Rent accepts driver’s licenses from all countries.
(If your driver’s license is not in English Language, International Driving Permit is required.)
There is no additional charge for adding a second driver to the rental.
However, the additional driver must be present at the time of picking up the rental car, have their name listed and also sign the rental agreement.
• Driver Age: 25 + years
• Maximum Drivers: 2 Drivers
🚨How we calculate:
1-day rental equals 24 hours,
The minimum rental period to rent a car is 1 day and 2 days for pickup trucks and SUVs.
Full rental payment + deposit is payable at the start of the rental.
The deposit is fully refundable at the end of the rental.
The deposit required for all car models is 5,000 THB
Cash payments are the only accepted payment method.
Debit card and credit card payments are not are not accepted.
🚨Early return / Cancellation / Refund:
Early return of the rental car or cancellation of a booking is not refunded under any circumstances, please plan your trip before placing your booking.
🚨Delivery & Collection:
- Udon Thani Airport: Pickup and drop-off service to Udon Thani airport is available for all renters.
- Udon Thani City area: Pickup and drop-off service to Udon Thani City area (Hotels, private residences, etc) is available free of charge for renters minimum of 10 days rental or a fee of 400 THB applies (each way)
- Out-of-town delivery: Service available for Long term renter free of charge (30 days+)
(If rental is shorter than 30 days, Fees may apply depending on the length of rental duration and distance to the delivery location)
Don’t hesitate to get in touch with us for more information.
See where we deliver.
Our published rental rates are All-inclusive and include fully comprehensive insurance with 3rd party coverage.
In case of damages or accidents to the rental car, the renter is only liable for a small excess fee.
Additionally, we also have extra insurance for sale that eliminates the excess fee, should damage occur to the rental car during the rental.
• CDW (Collision Damage Waiver)
Collision Damage Waiver insurance coverage is already included in our rental rates.
In case the renter causes damages to the rented car or is involved in an accident,
the renter will be liable for an excess fee of a maximum of 10,000 THB.
• SCDW (Super Collision Damage Waiver)
SCDW is an optional insurance cover that eliminates the renter’s excess to 0 THB in case of the rented car is damaged during the rental period or is involved in an accident.
SCDW coverage is available for purchase at a daily cost of 250 THB per Day.
Rental less than 14 days: Mileage restrictions of 200 km per day are applied.
Rental longer than 14 days: Unlimited mileage is included in all rentals exceeding 14 days rental.
All vehicles rented from UD Car Rent are subject to use only in the Kingdom of Thailand and are for personal use only and may not be sub-rented to any third party under any circumstances.
The rented vehicle may be driven on metaled or gravel roads only.
Off-road driving is strictly prohibited.
Full to Full fuel policy, All our cars are rented out with a full tank of fuel and must be returned back to us with also a full tank of fuel.
WiFi Internet in the car, SatNav, Dash camera, Infant seats, child safety seats, booster seats, and baby strollers are available upon request.