Roadside Assistance
If your rental vehicle becomes undriveable, we will coordinate roadside assistance and—where necessary and available—provide a
replacement vehicle at no charge for covered incidents.
Availability
- 24/7/365 hotline support
- Service coverage nationwide in Thailand
What You Get
- Immediate triage and technical advice by phone
- Dispatch of a tow truck or technician when required
- Replacement vehicle subject to availability and safety/access conditions
Tyre-related Incidents
Roadside assistance due to tyre malfunction: 1,800 THB per dispatch (tyre cost not included) —
waived if SCDW was purchased.
How to Get Help
- Call our hotline / Line ID shown on your booking confirmation.
- Provide your location, vehicle plate, and a brief description of the issue.
- Wait in a safe location; we will update you with the ETA.
Notes
- Charges may apply for misuse, off-road use, or non-covered incidents per our policies.
- Response times vary by location, traffic, and workshop availability.
Ready to book your car?